FAQs

FAQs - Get the most out of your DockATot®

At DockATot we want you and your baby to absolutely love and get the most out of your dock, wherever you go. We have collated the most popular FAQs to help you appreciate the versatility of this award-wining product and how your baby’s safety and comfort are always our top priorities.

 

How should I use my DockATot?

Both sizes of the DockATot - Deluxe (0-8mths) and Grand (9mths +) - are designed to be comfy and ultra-reliable lounging docks from birth to toddler.

Baby loungers in general are only to be used in a supervised setting when you are in the same room as your baby, no matter whether baby is napping, lounging or playing.⁠

Since the DockATot is incredibly portable, DockATot offers a comforting and familiar space in the ever-changing scenery of life for a baby. Whether it is at grandma’s or a day at the beach, the DockATot offers a safe and mobile space wherever you go.

Babies meet many physiological milestones as they grow, many of which can be enjoyed in the comfort of the DockATot. Health experts recommend that babies are placed on their tummies soon after birth for short periods each day to help strengthen head, neck and upper body. Babies can enjoy supervised ‘tummy time’ as a daily routine in their DockATot, whether at home or at the park in the sunshine.

From birth, babies love to interact with people around them. From approximately 3-4 months, babies will also begin to reach out to interact with objects. Playtime can be enjoyed anywhere in the DockATot and is a beautiful time for mum, dad and baby to enjoy curious exploration that promotes lifelong learning together. Check out the DockATot Play Arches and Toy Sets that brings playtime to your dock.

And lastly, DockATot can provide a convenient nappy changing station either around the house or on-the-go.

DockATot will keep your baby snug and safe wherever your family adventure takes you.

 

Which size DockATot should I buy?

The DockATot Deluxe is intended for babies 0-8 months or 2.3 – 10kgs. It is to be used for lounging, supervised napping, supervised tummy time, nappy changes, cuddling and playing.

The DockATot Grand is for toddlers 9-36 months or 10 – 18kgs+. It can be used for all the same activities as the Deluxe as well as a way to facilitate comfortable sleeping in toddler beds and single beds. The bumpers on the Grand act as a bed guard for young kids, allowing them to settle more easily in a bigger bed and make an easier cot to bed transition.

 

My baby is only X weeks/months old and is already growing out of the Deluxe - help!

One of our trademarks – ‘Reinventing the Womb’ – indicates that the DockATot is supposed to be snug. Our experience is that parents seem to think the baby has outgrown the Deluxe size way before baby is uncomfortable.

The design includes clasps that lengthen the legs of the DockATot Deluxe, so babies can get longer use out of it. DockATot was created to mimic the womb, so the snugger the fit, the better it works. The thicker density of the Deluxe dock (versus the Grand, which is softer) provides a safer and more supportive environment for younger babies and is also better for tummy time. Many parents use the Deluxe size beyond the 9 month mark, with the clasp open to make more room lengthwise. The feeling of snugness is very comforting for the child. It gives the child the sense of being held.

 

Can I purchase the Grand from the start?

We do not recommend the larger size until baby is 9 months old. Many parents use the Deluxe size beyond the 9 month mark, as you can unbuckle the bottom to make more room. DockATot was created to mimic the womb, so the snugger the fit, the better. The thicker density of the Deluxe dock (versus the Grand, which is softer) provides a more supportive environment for younger babies and is also better for tummy time.

 

Should I wash the dock before using?

The docks are clean and do not require washing. We only handle them with white gloves during the sewing process. If you wish to wash the dock prior to the first use, be sure to follow the washing instructions which can be found here.  

 

How should I position my baby in the dock?

DELUXE: The baby should be always be placed in the dock with the head towards the top / head end of the dock and feet in the direction of the buckled end. Additionally, the baby should be placed towards the foot end of the dock with the buckle closed. This will give the baby a comforting sense of reassurance by feeling the closed tube with his feet. It also prevents the baby from wiggling downwards.

As the baby grows, they can be positioned higher up in the dock. Eventually the buckle can be unclipped as the baby gets tall enough and their legs begin to outgrow the dock in the closed position. 

GRAND: The child should be placed correctly in the dock, with the head towards the head end of the dock and feet in the direction of the open end of the dock. Always place your child at the top of the Grand. Please note that the latest Grand docks come without clips. We have always advised that the Grand be used with the clips open to make it easier for a child to enter and exit the pod. The clips were only to be used during transportation and storage. We have realised that many customers did not find the clips useful and, as such, have removed them.

 

How should I wash DockATot®?

Each piece of the dock is washable, care instructions are below for each piece (for more detailed instructions please refer to the label on the bottom of your cover). We do not recommend using bleach on any part of your dock - stain remover is preferred.

Cover: Machine wash on cold in a garment bag and hang to air dry.

Pad: Hand wash in cold water and lay flat to dry.

Tube: Machine wash inside a garment bag in cold, then tumble dry on low to dry. You can shake or fluff to redistribute the filling if necessary.

Scroll down the page to see the video entitled ‘Caring For Your DockATot’

 

Why is my clasp loose?

The buckles on the bottom of the Deluxe docks are carefully engineered to be self-releasing at a pressure of 2kgs. An infant shouldn't be able to kick it open but a toddler should be able to. Please keep in mind that the buckle is no longer included with the Grand dock. The docks should not be held by the buckle or the foot end as this may open the buckle, please use the carrying handle(s) on the dock instead.

If the buckle is repeatedly opened by forcing it open rather than pressing the release buttons this will most likely exhaust the buckle and make it open with less than 2kgs of pressure.

The buckle is not meant for adults to use for carrying. For easy portability, we have included a handle on the side of the dock, which allows adults to carry the dock from place to place. When opening the buckle at the foot end, always make sure to press the release buttons rather than forcing the clips open, which could compromise the pressure threshold and result in the clips opening at a lower pressure.

 

Why are the covers so small?

The design of the cover was made to create a sturdy and firm dock. Firstly, the tube needs to be firm enough to prevent babies from rolling out, as well as preventing adults to roll onto the baby when bed-sharing. Also, it must have the right bearing capacity to serve as a good tummy time aide.

The bumper density of the Grand is substantially lower. An older child can use the sides of the Grand as a pillow, hence the softer bumper.

Can I swaddle my baby in the dock?

Yes! You can definitely swaddle your baby for as long as it works for both of you. Once your baby is able to roll over on their own, we suggest using a ‘transitional swaddler’ and the graduation to a baby sleep sack.